Frequently Asked Questions

How long is a typical session?
I have 50 minutes dedicated to you.
How can I make an appointment?

You can email me at hello@therapywithtien.com.

What’s your cancellation policy?
You can cancel any time prior to 48 business hours. If cancellations fall within the 48 hours, you will be charged in full.
Do you accept insurance?

I am in network with Aetna, UnitedHealthcare, Cigna, and Optum.

How do I pay?
I accept credit and debit cards. You must have a card on file. All sessions will be charged through an automated payment system.
What are your office hours?
I work Tuesdays through Fridays from 10 am – 3 pm, however, if you need other times, I can try to accommodate you!
Do you offer services in person?
No. My entire practice is completely virtual. This allows me to see everyone/anyone in California. From LA to the Bay, 🙂 we can do sessions via a confidential Zoom session or by phone; it is up to you.
How long will I be in therapy?
It’s completely up to you! You can be in therapy as long and as short as you want. I always recommend clients try at least eight sessions before deciding otherwise. Remember, eight sessions are only eight hours.
What will I learn in session?
So many things! I teach lifelong skills that will help you even after you’re done with therapy. My goal is for you to master a handful of skills to use in your everyday life. If you have trouble practicing skills, don’t fret; we will problem-solve together.
Will I be getting homework?
I don’t ask you to complete worksheets, read articles/ books, or anything like that. However, I do ask you to practice the skills outside of the session. That’s where change occurs.
What’s your favorite food?
Okay, I know this isn’t food, but I LIVE for boba and coffee. The drink scene here in Orange County is unbeatable. Jasmine milk tea + Vietnamese coffee = love!